Refund & Cancellation Policy
Please read this before you pay or book. It is short and clear.
NO REFUND. Once a booking is confirmed, the booking amount is not refunded, cancelled or transferred — for any reason whatsoever.
1. Booking is final
- A booking is confirmed when you press Confirm booking in your member account, or when the Deevolt office activates your ID.
- After that moment the full booking amount is non-refundable and non-cancellable.
- The booking cannot be moved to another person or another ID.
- This applies even if you change your mind, do not use your member account, do not collect the scooter, or stop being a member.
2. Payments and booking credits
- Money you pay to Deevolt is added as booking credits after our team checks it.
- Booking credits can only be used to book. They are not paid back as cash and cannot be withdrawn.
- If you paid twice by mistake, or paid the wrong amount, tell us within 7 days of the payment and before any booking is made with it. Send the Transaction ID (UTR) to deevolt2026@gmail.com or WhatsApp +91 91870 10181. We will check it with our bank and decide. Once a booking is made, section 1 applies.
3. Withdrawals
- The service fee shown on the withdrawal page is taken from every withdrawal and is not refundable.
- Money is paid only to the bank account saved in your KYC. Please check it carefully — we are not responsible for payments to a wrong account you entered.
- Once a withdrawal is paid, it is final.
4. Franchise
Franchise fees and investments are governed only by the signed franchise agreement. Nothing on this website promises a refund of any franchise amount.
5. Questions
Call +91 91870 10181 or email deevolt2026@gmail.com before you pay or book if anything is unclear.
Last updated: 4 October 2026. See also our Terms & Conditions and Privacy Policy.